Commercial support is only available to our customers that have bought a commercial software license for one of our products.
For support, please send an email to firstname.lastname@example.org and include the following information:
|Software version of our library that you are using (ex. idw-1.6.0)|
|Java runtime vendor and version (ex. sun jre 1.4.2_04)|
|Operating system and platform (ex. Windows XP, Linux on i386)|
|Detailed description of your problem|
Please visit our SourceForge project page where you will find mailing lists and a bug database.
The InfoNode mailing list is the main way to get support for the open source GPL versions of our products. Our commercial customers are of course also welcome to join.
If you want to report a bug or request a feature in one of our InfoNode products please use the SourceForce bug tool.